Nairobi's Internet Service Provider

Internet that keeps up with Nairobi.

KEYNET delivers fast, reliable fibre internet for homes and dedicated connectivity for businesses — with local support that actually picks up the phone.

All KEYNET networks operational — Nairobi Metro

99.9%Uptime SLA

15,000+Homes & businesses connected

24/7Local support team

Sample Speed Test Result FIBRE

0^Mbps

Average download speed on KEYNET's Platinum Home Fibre package in Kilimani, Nairobi.

Why homes & businesses choose us

Fast, reliable, and genuinely affordable

We built KEYNET to fix the three things Nairobi complains about most: slow speeds, dropped connections, and support that never answers.

Blazing-fast fibre

Dedicated fibre-optic lines built for streaming, gaming, video calls and cloud-heavy workloads — with real speeds, not "up to" fine print.

Rock-solid reliability

Redundant fibre and wireless backup routes keep you connected during fibre cuts and outages elsewhere in the network.

Local support that answers

A Nairobi-based support team, real technicians on the road, and a WhatsApp line that responds — not a call centre script.

What we offer

Connectivity for every kind of customer

From a single home in Kilimani to a multi-branch enterprise, KEYNET has a package built for you.

Home

Home Fibre

Unlimited home WiFi from 10 to 100 Mbps, with free router and installation.

View packages →

Business

Business Fibre

Dedicated, symmetrical bandwidth with uptime SLAs for offices and shops.

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Enterprise

Enterprise Solutions

Leased lines, MPLS and managed connectivity for multi-branch organisations.

Explore products →

Cloud

Cloud & Hosting

Hosting, cloud infrastructure and ERP-as-a-service to run your business online.

Explore products →

Trusted across Nairobi

What our customers say

Real feedback from home and business customers on the KEYNET network.

★★★★★

"I switched from my old provider after months of buffering. KEYNET's speed test result matched what I actually get every day."

Wanjiru K.Home customer, Kilimani

★★★★★

"Our shop in Westlands hasn't had a single billing surprise since we moved to KEYNET Business. Support responds within minutes."

David M.Owner, Westlands retail store

★★★★★

"We run four branches on KEYNET's Enterprise connectivity. The SLA has actually been honoured, which is rare in this market."

Grace A.Operations Manager, retail chain

KEYNET network operations technician monitoring fibre infrastructure

About KEYNET

Built in Nairobi, for Nairobi's internet problem

KEYNET started with a simple frustration: paying for "fast" internet that never delivered. Today we run a growing fibre and wireless network across the city, built on transparent pricing and support people can actually reach.

Ready for internet that just works?

Get a free coverage check and personalised quote for your home or business in minutes.

About Us

The story behind KEYNET

We're on a mission to give every home and business in Kenya internet that's fast, honest, and dependable.

Our story

From one frustrated customer to a citywide network

KEYNET was founded by a small team of Nairobi-based engineers who were tired of paying premium prices for internet that slowed to a crawl every evening. We started with a handful of fibre connections in one estate and a promise: the speed you pay for is the speed you get.

Years later, that same promise runs through everything we build — from home WiFi in Kilimani to dedicated enterprise links for organisations with branches across the country.

We're still a Nairobi company at heart: our technicians live in the neighbourhoods we serve, and our support team speaks the same language as our customers, literally and otherwise.

KEYNET team meeting to plan network expansion across Nairobi

Our Mission

To connect every home and business in Kenya to internet that is fast, reliable, and honestly priced — with support that treats every customer like our first.

Our Vision

To become East Africa's most trusted internet service provider — known as much for our reliability as for our transparency.

What makes us different

Not just another ISP

Here's what customers notice within the first month of switching to KEYNET.

Transparent pricing

No hidden fees, no shrinking speeds after month one, no fine-print throttling.

Hybrid network

Fibre with wireless backup routes, so one fibre cut doesn't take you offline.

Local, human support

A Nairobi support team on call and WhatsApp, plus technicians who show up on time.

Free installation

Professional setup for home and business packages, with no upfront installation fee.

Want to experience the difference?

Talk to our team about a package built for your home or business.

Services & Pricing

Packages for every home and business

Cheap internet deals for households, and dedicated business fibre with real SLAs — all with free professional installation.

Bronze

10 Mbps

KES 2,500/mo

Unlimited home WiFi
Free router
Ideal for browsing & social media

Silver

20 Mbps

KES 3,500/mo

Unlimited home WiFi
Free router
Good for HD streaming

Gold

40 Mbps

KES 5,000/mo

Unlimited home WiFi
Free dual-band router
Great for multiple devices & gaming

Platinum

100 Mbps

KES 8,000/mo

Unlimited home WiFi
Free premium router
Built for 4K streaming & work-from-home

Starter Business

25 Mbps dedicated

KES 12,000/mo

Symmetrical dedicated line
99% uptime SLA
Ideal for small offices & shops

Best Value

Growth Business

50 Mbps dedicated

KES 20,000/mo

Symmetrical dedicated line
99.5% uptime SLA
Priority support queue

Enterprise

100+ Mbps dedicated

Custom quote

Multi-branch & MPLS options
99.9% uptime SLA
Dedicated account manager

Getting connected

How it works

From enquiry to fully connected in four simple steps.

Check coverage

Tell us your location and we confirm KEYNET coverage in your area.

Choose your package

Pick a home or business package that matches your speed and budget.

Free installation

Our technicians install fibre and your router at no upfront cost.

Get connected

Start browsing, streaming and working — backed by 24/7 support.

FAQ

Frequently asked questions

Yes. Every home and business package includes free professional installation, including the router and initial network setup.

We currently cover most of Nairobi's residential and commercial areas, with new estates added monthly. Share your location on the contact page and we'll confirm coverage.

Absolutely. You can move between Home or Business packages at any time, and upgrades usually take effect within 24 hours.

Our hybrid network automatically fails over to a backup route where available, and our support team is on call 24/7 to dispatch a technician if needed.

Yes, through our Enterprise packages we support multi-branch organisations across Kenya using leased lines and MPLS connectivity.

Not sure which package fits?

Tell us about your home or business and we'll recommend the right plan.

Products

Full-stack connectivity & technology solutions

Beyond internet access — KEYNET builds, hosts and secures the technology your business runs on.

Connectivity

Fibre Solutions

High-speed fibre-optic installation and maintenance for homes, offices and multi-tenant buildings.

Data centre corridor supporting KEYNET enterprise connectivity

Business

Enterprise Solutions

Dedicated leased lines, MPLS and managed connectivity with uptime SLAs for multi-branch organisations.

Cloud & Hosting

Web Development

Custom business websites and web apps, built fast and optimised to run smoothly on any connection.

Cloud & Hosting

Cloud Solutions

Scalable cloud infrastructure and storage so your applications and data stay fast and available.

Cloud & Hosting

Hosting Services

Reliable web and email hosting with daily backups, built on infrastructure we manage ourselves.

Business

ERP as a Service

Fully managed ERP software to run inventory, finance and operations without the in-house IT overhead.

Security

Firewall Solutions

Managed firewall and network security to protect your business from intrusions and downtime.

Looking for a custom solution?

Tell us what your business needs and we'll put together a tailored proposal.

Contact

Let's get you connected

Get a free quote, check coverage, or book a call with our team — we usually reply within the hour.

Send us a message

Fill in your details and we'll get back to you with a personalised quote.

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Contact Information

+254 700 123 456Mon–Sun, 24/7 support line

hello@keynet.co.keWe reply within one business hour

Kilimani, NairobiArgwings Kodhek Road, 3rd Floor